From #TikTokRefugees to global growth

In January 2025, millions of international users downloaded an app where nearly all the content they encountered was in Chinese. We had 48 hours to make it work for them — without disrupting the experience for the platform's existing daily active users.

RoleLead product designer (sole designer at launch)
Scale25 product areas
Collaboration18 designers · 5 PMs · 52 engineers
Outcome+53% overseas DAU growth
TimelineJan 2025 – Aug 2026

Responding in 48 hours

As the TikTok ban approached, rednote surged to #1 on the U.S. App Store. But every new user opened to the same experience: a wall of Chinese text they couldn't read.

The wave arrives

TikTok refugees begin moving into rednote, landing in a product where every core surface is written in Chinese.

The wave arrives

TikTok refugees begin moving into rednote, landing in a product where every core surface is written in Chinese.

rednote hits #1

The app climbs to the top of the U.S. App Store. The language gap is no longer just a localization issue; it defines how millions of new users first experience rednote.

Tap to translate ships

Users can tap Translate on individual captions and comments.

Opt-in auto-translation launches

Everyone using the app in English can turn on auto-translation in Settings.

Traffic peaks

The temporary response becomes infrastructure work: translation has to scale across surfaces, teams, and user expectations.

News coverage of the TikTok-refugee moment alongside rednote reaching number one on the U.S. App Store

Within the first 48 hours, users could tap Translate on individual captions and comments. We also added an auto-translation setting for everyone using the app in English. But many overseas users never turned it on. They still opened the app to mostly Chinese content and had to translate it one item at a time.

Should auto-translation stay optional, or should we turn it on by default for overseas users?

We chose to turn it on by default only for users we identified as overseas. I had initially argued against that decision.

The auto-translation tradeoff

I pushed back because one bad translation could make it look like a creator had said something they hadn't. As a creator myself, I want to protect the original meaning.

After discussing the tradeoff with my PM, I saw that the more immediate risk was losing overseas users before translation quality improved. I changed my position and supported making auto-translation the default.

But supporting the default did not mean I was willing to settle for the translation quality we had. I continued working with Product and ML to improve it, especially for slang and culturally specific language.

Auto-translation

Explore feed showing English translations of Chinese note titles and image text
Home feed
Note detail with English labels on photos and an English translation of a Chinese travel note
Note detail

Translation across every surface

We started with text, then extended auto-translation to images through OCR, videos with auto-generated subtitles, and livestreams with real-time captions. I worked directly with ML teams to improve image translation and voice dubbing quality by annotating cases, defining visual rules, and making aesthetic calls that fed back into the models.

Translation across every surface

Image note with Chinese text translated in place by OCR
Image translation
Comment thread with an English translation displayed below a Chinese comment
Comment translation
Video player with translated English subtitles over the original video
Video subtitles
Livestream interface showing real-time translated captions and comments
Livestream captions + comments
Discovery topic page with its Chinese topic title translated into English
Topic translation
Direct-message conversation with translated messages beneath the original text
DM translation
Profile page with a translated bio and interface labels
Profile translation

Innovations born from real friction

Translation and subtitles aren't new. The harder problem was making them work the way people actually use rednote. The two solutions below redesigned both sides of the experience: how people view translated content and how creators decide who a note is for. Both later led to patent applications.

Consumption side

Draggable video subtitles

Friction

rednote's videos are layered — creators add their own subtitles, stickers, and text before posting. When we placed platform subtitles on top, they constantly collided with creator content. The viewing experience broke.

Exploration

Our first exploration was dynamic auto-positioning — using scene detection to place platform subtitles away from creator content. However, creator subtitles move constantly within the same video. Follow them, and our subtitles never stay still. Don't follow, and they overlap. Neither solved the problem.

Subtitle exploration showing platform subtitles shifting to avoid creator text
Platform subtitles shift to avoid creator's text
Subtitle exploration showing creator text moving within the same video and causing overlap
Same video, creator's text moves — overlap is inevitable

Decision

I proposed anchoring subtitles to a default position relative to the bottom UI, with long-press and drag available when users needed to move them. Because static screens couldn't convey how repositioning would feel, I used our internal AI prototyping tool to build a working web demo. It gave Product a concrete way to evaluate whether the interaction solved the viewing problem and gave Engineering a reference for shaping the technical approach. The real fix wasn't a smarter algorithm. It was giving users control.

Creation side

Publish-side translation

Friction

Auto-translation made content readable. But readable isn't the same as intentional. Most content on rednote was written for a Chinese audience — international users could follow the words, but they weren't who the note was written for.

Exploration

One of our solutions was to give creators a way to translate their note before publishing — making the choice to speak to an international audience explicit. We first placed the action in the keyboard toolbar, assuming they might translate mid-composition. Testing showed a different pattern: people finished the note first, then decided who it was for.

Publish translation exploration with translation entry in the keyboard toolbar
Keyboard toolbar entry
Publish translation exploration with translation entry on the publish page
Publish-page entry

Decision

We moved the translation action to the publish page — after writing, before publishing. Write in the language you think in. Translate when you're ready, then edit.

Leading at scale

Translation was only the beginning. The entire app — across 25 product areas — needed to go global. The biggest challenge for me, as a solo designer, was to get everyone aligned on work that was critical but outside anyone's core mandate.

Language and Translation settings showing eight language options and an auto-translation control
Lauren

Phase 0 · Jan

As the sole designer, I designed the product experience across eight languages, including an auto-translation control and multimodal translation for text, images, video, and livestreams.

Profile header component in ChineseProfile header component in EnglishProfile header component in Russian
DesignerDesignerDesigner

Phase 1 · Feb–Mar

Led 18 product designers across business units through a full-app multilingual UI sprint, using one shared standard across surfaces and languages.

Search page before international interaction patterns were appliedSearch page after international interaction patterns were applied
Search PM

Phase 2 · Apr–Aug

Partnered with core product teams to adapt key interactions where Chinese and international conventions diverged, including the search landing experience.

Web foundation screenshot for globalization infrastructure across app and web
Lauren

Foundation

Expanded the work from app to web and built globalization into the design system and accessibility standards so it could serve as a foundation rather than a patch.

How I scaled the work

Building cross-team alignment

Scaling this work meant getting teams aligned around something outside their core mandate. I mapped every globalization failure across the product, turned it into a design guide, and brought it to the entire design team with a concrete proposal — the solution and the plan.

That became the shared standard 18 designers used to move the work forward across teams.

Creating a living standard

I didn't want this to be a one-time sprint. So I wrote two docs, a design spec and an SOP, distilled from auditing 1,000+ multilingual issues across the app. They were shared company-wide and continue to be referenced by design and product teams.

Internal design specification defining multilingual product standardsStandard operating procedure for applying multilingual design standards

Building credibility inside and out

I represented rednote's globalization design at two industry sessions: one with Apple designers at Shanghai Jiaotong University and one with a visiting delegation from Milan. Sharing the work externally also strengthened its credibility inside the company.

Setting the next growth priority

Once the multilingual foundation was broadly in place, Product and I used funnel data and research to prioritize one connected growth journey: external sharing to bring new users in, and onboarding to help them find value and stay. I designed both end to end.

In A/B tests, external sharing increased DAU returning from off-platform channels by 1.17%, while onboarding lifted seven-day retention by 4.8%.

Post detail with an external sharing sheet for contacts and messaging channels
Mobile web landing page showing the shared post in English with an option to open rednote

External sharing

Personalized onboarding welcome screen inviting a new user to get started
Sign-up and login screen with phone, Google, Apple, and WeChat options

Onboarding

Impact

What began as an urgent response became a platform-wide globalization effort. Beyond the traffic spike, the work expanded across translation, core product experiences, and shared standards and infrastructure for designing for international users.

+53%Overseas DAU growth
8Patent applications filed
Top awardReceived the company's top project award in 2025.
@Libbe De Witte 星婷✨A U.S. user posted on rednote, February 7, 2026

“Thank you for making it so easy for American users to use your app through the translation feature. And thank you to all the Chinese sisters (and brothers!) who welcomed us, shared memes, and opened their hearts. This little cultural exchange has made me a more worldly person.”

Original note by Libbe De Witte on rednote, thanking the translation feature for helping U.S. users

Reflection

This project pushed me well beyond my defined role. I started as the sole designer shipping an urgent translation experience. As the work expanded, my role grew with it. I continued designing the experience while coordinating the wider design effort and helping shape what came next with Product. Research, data analysis, and model evaluation also became part of how I approached the design.

Staying hands-on kept me close to the experience. A broader design scope widened my perspective as a designer.

Lauren